Frequently Asked Questions 1. Pricing The prices listed on our official website represent the retail prices in Mainland China. For small-quantity buyers, we recommend placing orders directly via our DHgate store: https://www.dhgate.com/store/top-selling/22228573.html . Before placing larger orders, please contact us (Email: sun.marketing@brickjade.com or WhatsApp) with the intended style number, quantity, and shipping location for a formal quotation. 2. Sales Policy For enterprises and brands: Please contact us if you intend to introduce our products. For bulk orders, we apply a deposit contract system: 50% of the order value is required as a deposit upon signing the contract, and the remaining balance must be settled within 7 working days after receipt of goods, subject to the terms of the contract. For individual customers: Orders can be placed via our official website or DHgate by contacting customer service. The larger the order quantity, the lower the unit price. For personal use, we recommend pooling orders with friends to achieve better value. 3. Product Quality All our products have passed the national textile and apparel quality inspection and testing, with official reports available. If you require testing from other institutions during your sales process, please contact our customer service. We will cooperate to provide support, but the testing fees must be borne by the requesting party. 4. Delivery Lead Time For small orders with stock available, shipment will be arranged within 1 week. For bulk orders, the production cycle is approximately 2 months, which may be extended during peak seasons. We recommend bulk buyers place orders well in advance. 5. Packaging & Logistics Packaging and logistics methods depend on the order volume. Retail orders: Standard retail packaging, including waterproof courier bag, box, and garment bag. Default shipping is by sea. If urgent delivery is required, air courier service is available at the buyer’s expense. Bulk orders: Packed in cartons and garment bags. Default shipping is by sea. 6. Craftsmanship Our products are made with various yarn counts, gauges, and garment weights: Yarn Count: The higher the count, the finer the yarn and the lighter and more delicate the fabric. The 68s worsted cashmere yarn is extremely difficult to produce, rare, and expensive. Gauge: Higher gauge numbers create lighter and thinner fabrics, while lower gauge numbers result in thicker and warmer garments. Weight: The average garment weight ranges from 185g to 472g. Heavier items are warmer and thicker, while lighter ones are breathable and suitable for warmer seasons. ✨ We sincerely look forward to your visit.